Frequently Asked Questions

General Questions What is Smut Expert? How many sites are there in your system? What niches do you present? What type of content do you have in member areas? Does that mean that your movies are of huge size? How much video can I download while my subscription? No limits at all? How much content in general do you have on all of your sites? What do I do if I can't find the necessary video I'm interested in? What do I do if there's any kind of problem? How do I contact you? Billing Questions I paid for the access but I still can't get it. What do I do? I wanna cancel my membership in your system. How do I do it? I cancelled my membership, but I still was taken away the payment for the next month. Why would it happen? General Questions What is Smut Expert? Smut Expert is a huge portal uniting dozens of every possible site with the most various content. Buying the access to ant of them, you automatically get an access to all the rest. You save money and your time, too. How many sites are there in your system? At the present moment we have more than 20 sites, and we are constantly working on their number's increasing. What niches do you present? Each of our twenty-thirty sites was made up for its certain niche - that means you will for sure find something to your tastes and probably will open something new! What type of content do you have in member areas? Only video content is presented in member areas. We've gathered a great DVD collection - all we could find - we converted it into the best quality and put it to your member zone ;). Does that mean that your movies are of huge size? We know that people hate waiting for big files download, that's why, firstly, we cut every DVD into parts not referring to each other. Secondly, you may download each of these scenes either wholly or in parts. Don't worry if your internet channel is unreliable - we did our best for your comfort. How much video can I download while my subscription? As much as you want. It's unlimited. No limits at all? No limits, no kidding and no micro printing. You have the access to all of these sites - you may download on and on until you hard disk gets totally filled up. How much content in general do you have on all of your sites? It all varies from one site to another. It's impossible to count the whole amount. We can only say they are hundreds of DVDs and hundreds and hundreds gigabytes of various videos. What do I do if I can't find the necessary video I'm interested in? Contact our support service, and we will help you. What do I do if there's any kind of problem? Write to our support service. Helping you is our job. How do I contact you? Leave your message in Support section or in the corresponding section of the member area, or email us: support@smutexpert.com. If you have a login in the system, don't forget to mention it. We'll answer you as quick as we can. Billing Questions I paid for the access but I still can't get it. What do I do? If you didn't get login and password you need to contact the billing company that the bargain was arranged through. Their contacts are: CGBILLING.com E-mail: support@cgbilling.com Website: www.cgbilling.com I wanna cancel my membership in your system. How do I do it? It's done through the billing company's site that the bargain was arranged through. I cancelled my membership, but I still was taken away the payment for the next month. Why would it happen? You have to contact the billing company immediately. They probably have some error.